Confirm - Send us a signed & dated copy OR visit
at our office.15298
South Highway 11, Fair Play, SC 29643.
(At the “?”, 4 m N of I-85 SC Exit 1) Hours 9:00 – 2:00 M, W, TH, F) If you paid
in full & confirmed rules we leave keys & maps in a box at our office.
Please sign a copy of these “HOUSE RULES” & take a copy with you for reference.
To confirm your reservation we require payment of 50% in advance. Tentative
reservations made 45 days or more in advance may be held for 5 days awaiting a
check for payment after which time they will be cancelled. Reservations less
than 45 days in advance will not be held without full payment. We accept;
CHECKS, MONEY ORDERS or CREDIT CARDS (Visa, MasterCard, or Discover). Money
collected may be placed in an interest bearing account until paid out. All
interest accrues to the Agent to help offset credit card fees and expenses.
billed include sales taxes of 6% -12% and a “reservation fee” service charge of
$55-$300 depending on the house. This is not a rental fee but is a separate
charge for processing the reservation and is not refundable under any
circumstances. In case of cancellation you may apply this fee to a new
reservation within one year.
VRBO bills an additional "Service Fee"IF reservations were made through VRBO.
IF YOU CANCEL
more than 21 days in advance you may receive a full refund less the "reservation
fee". If you cancel less than 21 days but before the day arrival is scheduled
1/2 of the total rental is also forfeited. The day arrival is scheduled the
entire amount becomes payable. If the house is re-rented you will receive credit
for the prorated rent less the "reservation fee". If this reservation is for a
Holiday Weekend or a Clemson Football Home Game Weekend, then you receive
Acts of nature & other forces beyond our control may prevent a house from being
available as reserved. We reserve the right to substitute a house that we
consider equivalent or better.
PROBLEMS? Report asap any time night or day. Call 800-610-0020
& press 1
MESSAGES (ONLY) Call 800-610-0020 & press 9
Require prior authorization (and
and are permitted only at certain houses (either
in the house or on the premises).
Your invoice must authorize pets by name.Unauthorized pets result in significant
additional charges and/or you being required to leave with no refund.
Is not available at most houses. Plan to take your trash to the nearest dump daly & on departure. If you prefer, maids will take the trash for you. Deposit
$5 for each normal size bag in the tip envelope and return it in the key packet.
If prefered we can charge your credit card.
Although homes are inspected prior to your arrival deficiencies can occur. We
make every reasonable effort to correct problems. Appliance or other
malfunctions, cleaning problems, lake levels, or utility problems do not justify
refunds. Notify us ASAP of pre-existing damage.
MOST HOUSES ARE USED FREQUENTLY BY THEIR INDIVIDUAL OWNERS:
Please respect owner’s personal property.
LINENS & COOKING UTENSILS
are provided in all our houses.
OF CONSUMABLES are furnished (Toilet
paper, paper towels, soap).
Propane, charcoal and firewood are NOT furnished.
You must abide by the stated capacity of the house. Tents, campers or motor
homes are not permitted.
Pedestrians, joggers and golf carts use these streets. Speeding is not
tolerated, you will be asked to leave without refund.
is not permitted on the lawns or paved roads. We have room our office available
for extra parking. Please check with our staff.
Respect the right of neighbors to not be disturbed and respect the rules and
standards of the area.
FIREWORKS & FIREARMS:
Fireworks may not be discharged in or near houses, lawns, or in the street.
Firearms are not permitted
Please be conservative in the use of utilities. When leaving for the day please
turn off the lights and air conditioning.
(where provided) are for your convenience. Do not charge any calls on them.
Many of these houses have a pumped sewage system. Do not flush sanitary products
or other foreign matter.
Clean grills after each use. NEVER use charcoal in a gas grill. If a Gas Grill
is out of Gas, have it refilled.
The owner's request you please do not smoke inside the houses.
RESPONSIBILITY FOR GUESTS:
You are responsible for any family or guests you permit into the house or the
Mountain Lakes, its owners or staff are not responsible for any accidents or
injury occurring on or because of rental property.
While the final clean up is provided you are ask to leave the house as you would
want your guests to leave your house. Remove your things from the refrigerator,
Wash and put away dishes, pots & pans, Strip dirty linens (DO NOT remake beds),
Start a load of laundry. Leave no more than 3 loads of laundry. Turn off all
lights, set A/C on 80 (heat on 50), take your trash to the dumpsite.
Although not required, We would appreciate you returning keys to our office.
DAMAGE DEPOSIT (Usually
$250, higher deposits are required for pets, large groups, and when requested by
is required when you check in & may be made by signing the credit card
authorization below or by a separate check (Cash is NOT accepted). (Deposits
will not be processed except as below).
While you are renting the house you are responsible for missing items or damage
caused by yourself, your family or guests. Any resulting charges will deducted
from your deposit or charged to your credit card. To avoid charges for prior
damage, report problems the day you check in.
I understand the cost of extraordinary cleaning, garbage removal, phone charges,
missing items, & damages will be charged to my credit card & I hereby authorize
Mountain Lakes to bill my card up to $250 for such charges.
that my rental expires at 10am and will check out, remove all my possessions and
vacate the premises at/or prior to that time unless permission is obtained from
Items remaining may be returned collect or disposed of at the
discretion of the Agent.
I understand that if I leave early for any reason I am
NOT entitled to a refund.
I have read, understand, and agree to abide by these
rules and any published rules specific to the house I am renting.
that violating these rules may result in eviction without refund.
Name: _________________________ Card# ___________________ Expires _____ CODE
Signed ____________________ Date____
We MUST have confirmation of your agreement to the HOUSE RULES
You must also be PAID IN FULL
We Will NOT Provide Keys & You rental is cancelled with NO REFUND.
You may confirm agreement to these HOUSE
By sending a completed, signed and dated copy to our office.
15298 S. Hwy 11, Fair Play, SC 29643
By scanning and E-Mailing a completed, signed copy to:
E-Mailing us a photo of the RULES with your signature clearly visible
By visiting the web page
Clicking on the "I hereby certify ... link", completing and then sending us the e-mail
I hereby certify I have read, understand, and agree to the HOUSE RULES as
published on the Mountain Lakes web site.